INTRODUCTION

Our clients are at the center of everything we do. Therefore, in addition to striving to provide value and excellent services, we effectively protect your privacy against abuses, respecting national, European legislation, including Regulation (EU) no. 679/2016.

For  DENTAL INN S.R.L. your privacy is very important and we take it seriously. The purpose of this privacy policy is to explain how we collect, use, and disclose information about you on our website and/or to other third parties with whom we have a confidentiality agreement regarding the processing of personal data. By using our website, you agree to this privacy policy.

Additionally, your rights and options are just as important to us, which is why, through this privacy policy, we clearly and explicitly inform you about them and the ways you can contact us to update your information or exercise any other right.

ABOUT US

The website is operated and owned by DENTAL INN S.R.L. with its registered office at Strada Ciocarliei 4, Brasov, Brasov county, registered with the Trade Register under J8/730/2023, fiscal identification code 38612473.

If you'd like any other information about us, don't hesitate to contact us via email at office@dentalinn.ro.

ABOUT YOU

You are the beneficiary of our services in one form or another, making you a data subject. Therefore, we have modified our privacy policy specifically for you. We want to be completely transparent about how we process your personal data and wish to facilitate your access to modify, update, or even delete it.

WHY WE HAVE A PRIVACY POLICY

We have this privacy policy because we will collect some personal information about you when you use our website or when you contact us via the contact form with questions about a service.

The purpose of our privacy policy is to inform you about:

  • how and why we collect your personal information
  • how and to whom we disclose your personal information
  • how we protect your personal information
  • your legal rights and how you are protected by law

CHANGES TO THE PRIVACY POLICY

If we make any changes to our privacy policy, we'll post them on this page. Also, if there are major changes, we'll inform you via email. This way, you'll always be up to date!

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

The processing of your personal data is used whenever you give your consent regarding this, whenever you access our website, whenever any type of contract is concluded between us, and whenever you complete one of the forms on the website.

Your consent will be explicitly requested before any action is taken, and you will be able to revoke it with the same ease with which you granted it. If you encounter any difficulties, please inform us at the email address office@dentalinn.ro for the resolution of your request.

WHAT INFORMATION WE COLLECT FROM YOU

We collect certain personal information from you so we can identify you and fulfill your requests. We want to emphasize that we will never sell your personal data. However, should we sell the business or parts of it in the future, this data will be transferred. 

Thus, the information we collect includes:

  • contact information (full name, email, address, phone number, date of birth, and any other relevant information we need to contact or identify you)
  • usage data (information about how you use our website and our services)
  • marketing and communication data (your preferences regarding receiving marketing materials and how you prefer to communicate with us)
  • we do not process or collect personal data from individuals under 16 years of age unless we have the written consent of their parents, sent to the email address office@dentalinn.ro.

WHEN WE COLLECT INFORMATION FROM YOU

We collect your data when:

  • you access our website
  • whenever you complete our contact form or other related forms,
  • you opt-in to receive our newsletter or other marketing materials from us,
  • you sign up to participate in an event organized by us
  • you contact us through the various channels we provide

WE ALSO COLLECT NON-PERSONAL DATA

We collect data, in one form or another, that does not allow direct association with a person. For example, we often collect your activities on our website. This type of data is anonymized before being stored on our servers and is used only to help us improve our customers' experience and to understand which parts of our website are of interest.

WE USE GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies or various IP addresses to analyze how users interact with the website and to monitor our services and products. The information generated by the IP address or cookie will be transmitted to and stored by Google on its servers. Google will use all this information on our behalf to evaluate the use of our website. You can refuse the use of cookies by selecting the appropriate settings in your browser, but please note that yo

HOW WE PROCESS YOUR PERSONAL DATA

We constantly ensure and apply adequate techniques for protecting your personal data. The processing operations we perform regarding your personal data cover both automated and manual means of collection (we record, organize, structure, store, modify at your request, use, transmit to third parties only when necessary, and delete them at your request or automatically upon their expiration).

WHY WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

  • to provide you with access to our services
  • to inform you about certain offers, products, services, or updates
  • to be able to contact you and to answer your questions and/or requests
  • to offer you an exceptional and personalized experience on our website
  • to personalize and improve our services and marketing strategy based on your Browse history, interests, or certain preferences
  • to contact you when we conduct market research regarding your opinions on our website and services
  • to prevent or detect abuses or fraud on the website
  • any other right stipulated in Law no. 677/2001 and Law no. 506/2004 

TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA

  • To our authorized logistics partners, only when necessary and only when they need to broker a service for us that you have requested
  • To our employees, to be able to fulfill your requests
  • To our marketing, development, and monitoring partners, to be able to run advertising campaigns, to improve your personalized experience on the website, and for our online development. This data is minimized and sent only for clearly defined purposes.
  • Competent authorities, when necessary, for any legal investigation, to initiate or defend legal claims, or for civil, criminal, or administrative purposes.

HOW LONG WE KEEP YOUR PERSONAL DATA

We retain your personal data no longer than necessary for the purpose for which it is processed. If you have given us consent to process your data, we will only process it within the parameters you have provided. We may retain your personal data in accordance with applicable laws and regulations and may share it with competent authorities, when necessary, for any legal investigation, to initiate or defend legal claims, or for civil, criminal, or administrative purposes. If none of the above reasons apply, your data will be securely deleted, or in some cases, anonymized for statistical and internal research purposes. Your personal data will be stored for a maximum of 10 years from your last interaction with us, or it may be deleted at any time upon your request.

YOUR RIGHTS

Unless you are subject to an exemption under applicable privacy laws, you have the following rights regarding your personal data, which you can exercise directly from your account or by contacting us:

  • you can request a copy of your personal data that we store
  • you can request the correction of any personal data if you believe it is inaccurate
  • you can request the complete deletion of your personal data
  • you can restrict or withdraw your consent for the processing of your personal data
  • you can request the transmission of your data to another operator
  • you can request access to your personal data
  • you can object to the processing and use of your personal data
  • you can contact the National Supervisory Authority for Personal Data Processing (ANSPDCP) regarding your personal data
  • you can submit a complaint regarding how we process your personal data to us (the request will be resolved within a maximum of 30 days) or to the competent authority, ANSPDCP

HOW WE PROTECT YOUR DATA

We protect your data by utilizing technical measures to minimize the risks of incorrect use, unauthorized access, unauthorized disclosure, loss, theft, and loss of access. Among the measures we employ are data encryption, firewalls, and access authorization controls. We take the security of our clients' data seriously and therefore constantly verify and update the mechanisms used to offer you effective protection against abuses.

The server through which we collect your information is encrypted using your browser's encryption module via the SSL security certificate.

Although we protect your data, it's important that you do so as well. You should not disclose your personal information to anyone.

If you believe the security of your personal data has been compromised, or if you would like more information regarding the measures we've taken to protect your data, please contact us at office@dentalinn.ro.

LINKS TO OTHER WEBSITES

Within our website, you might encounter links that redirect you to other websites. These websites may collect information about you, and you must adhere to the privacy policy of that respective website. DENTAL INN S.R.L. is not responsible for the privacy practices of other websites.

WANT TO CONTACT US?

If you have questions regarding this privacy policy, want to exercise your rights, or have a complaint you'd like to discuss with us, you can contact us via email at office@dentalinn.ro.

By accepting this agreement, your personal data will be processed by DENTAL INN S.R.L. in accordance with this privacy policy and the personal data processing policy.